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PRIVACY POLICY

Privacy Policy

A1 Driving School
 

Effective Date: January 21, 2025

A1 Driving School respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information:
    Name, phone number, email address, and mailing address when you contact us, schedule lessons, or request information.

  • Student Information:
    Information provided for driving instruction purposes, including student name, age, lesson history, and scheduling details.

  • Communications:
    Phone calls, text messages, emails, and form submissions related to scheduling, customer service, or instruction. Calls may be routed or transferred using our phone system to ensure timely service.

  • Website Usage Data:
    Basic analytics such as pages visited, browser type, and device information. This data is collected in aggregate and does not personally identify you.

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How We Use Your Information

We use your information to:

  • Provide and manage driving lessons and related services

  • Schedule appointments and send reminders

  • Communicate with students and parents

  • Respond to inquiries and customer support requests

  • Improve our services and website functionality

  • Comply with legal and regulatory requirements

  • Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your personal information to third parties.

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Phone Calls, Text Messages, and Email

By contacting A1 Driving School, you consent to receive calls, texts, and emails related to your lessons, scheduling, and customer service. Standard message and data rates may apply.

We use phone and communication services to route calls efficiently and ensure high-quality service.

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Information Sharing

We may share information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our business (such as scheduling or phone services), and only as necessary

  • When required by law, regulation, or legal process

  • Notwithstanding the above, no SMS opt-in data or consent will be shared with any third parties for any purpose

All partners are expected to protect your information and use it solely for authorized purposes.

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Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we strive to use best practices to safeguard your data.

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Your Choices

You may:

  • Request access to or correction of your personal information

  • Ask questions about how your information is used

  • Request that we limit certain communications

To do so, contact us using the information below.

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Children’s Privacy

We provide services to minors with parent or guardian involvement. Information about minors is collected only for instructional and scheduling purposes and is handled with care and confidentiality.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms & Conditions

SMS/Mobile Messaging Terms of Service 

       A1 Drivng School Messaging Program

  1. Program Description By subscribing to A1 Driving School mobile messages, you agree to receive recurring autodialed marketing/informational text messages (e.g., appointment reminders, order updates, account alerts) to the mobile number used at opt-in. Consent is not a condition of purchase.

  2. Message Frequency Message frequency may vary depending on your interaction with us.

  3. Cost Message and data rates may apply. Check with your mobile carrier for details.

  4. Opt-Out Instructions You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  5. Help Instructions If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at a1drivingcontact@gmail.com or 661-822-1990.

  6. Carrier Liability Carriers are not liable for delayed or undelivered messages.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

A1 Driving School
Phone: (661) 822-1990
Email: a1drivingcontact@gmail.com

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